Appointments System

You can contact the surgery in person or by telephoning 01287 622207 to arrange an appointment.

If you request a specific GP you will be given their first available appointment.

Please note that this may not necessarily be the first available appointment.

All surgeries are by appointment. Urgent cases will always be seen on the same day. Otherwise, booking your appointment a few days ahead helps the system to work better. We always aim to see you as near to your appointment time as possible. If you cannot attend please let us know.


Booking Appointments Online

Huntcliff Surgery offers patients the convenience of booking and cancelling their appointments on-line via the link at the top of this page.

To register for this service:

  • You will be required to complete an on-line access form and show address confirmation such as a utility bill and also photo ID, such as a passport or photo driving licence to a member of the administration team at Huntcliff Surgery.
  • You will then be issued with an access code and registration instructions.
  • This is a quick and easy process and need only be done once. 
  • Registered users will be provided with a password, which will be required to sign in and order repeat prescriptions on-line.

Home Visits

Not all requests for visits are made appropriately. It may be that you would be seen more effectively by attending surgery. If you request a visit your details will be taken and passed to a doctor .

If you should require a visit please telephone 01287 622207

Please try to telephone no later than 10.30 a.m. as the doctors need to plan their route and need to be back for afternoon surgery. If someone is calling on your behalf please give them some idea of your symptoms.

Telephone Consultations

The receptionist will be happy to arrange for you to speak with your doctor. If this is preferred please make the receptionist aware that you wish to have a telephone consultation.

Extended Hours

South Tees Access and Response (STAR) - Local extended GP hours service

Four GP centres are open from 18:00 to 21:30 - Monday to Friday - and 08:00 to 21:30 on weekends and Bank Holidays.    

These will be based in North Ormesby Health Village, Middlesbrough, Redcar Primary Care Hospital and East Cleveland Hospital in Brotton. 

Please see information below for further details regarding the STAR Service:

To learn more about our STAR, local extended hours GP service please access the following link. 

Patients can directly book appointments into the STAR extended hours service by clicking on & following the instructions.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Late For Your Appointment

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.


If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Opening Times

Please select a site

Private Medical Examinations

Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc., will require longer than a routine appointment.

These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable page here before arranging any such examination. Please inform the receptionist when arranging such appointments.